2012 Newly Revised Edition
The Motor Age Self-Study Guide for the C1 Automotive Service Consultant ASE Test contains:
Tips on preparing for and taking the ASE test.
The C1 ASE Test Task List, which lists the knowledge that a service consultant must have to pass the C1 ASE test.
Extensive Customer and Internal Communications, Sales Skills and Shop Operation information.
Detailed Product Knowledge information, including Engine, Drivetrain, Chassis and Body Systems, as well as Service/Maintenance Intervals, Warranty, Service Contract, Campaigns/Recalls and Vehicle Identification information.
A Practice Test, with all questions written in the ASE style. The answers to the Practice Test questions contain thorough explanations for each answer.
A comprehensive Glossary, including all automotive service consultant-related terms used in the Study Guide.
In addition to the easy-to-read text, the Motor Age C1 Automotive Service Consultant Self-Study Guide contains dozens of useful illustrations. You’ll also find the Motor Age C1 Automotive Service Consultant Self-Study Guide to be a handy reference manual that you can use on the job after you’ve taken the ASE test.